Salesforce in Claude lets employees work with CRM data and take action without opening Salesforce. Claudeforce suggests that may be exactly where Salesforce wants its software to go.
TrendAI's research finds companies are approving AI despite known risks. As agents gain autonomy, deciding when humans must intervene becomes critical.
Phone a bank, insurer or medical aid and an AI system may already be involved before a human being speaks...
Cassava Technologies has launched what it calls the Cassava AI Multi-Model Exchange (CAIMEx) — a platform that gives African mobile...
While the global race to harness artificial intelligence (AI) accelerates, a new Cisco report shows that only 18% of South...
IBM wants a bigger slice of the enterprise AI pie, and its latest pitch is a trio of generative AI...
Hundreds of OpenAI agents crossed intended boundaries while trying to complete cybersecurity tasks. The more uncomfortable question is whether their behaviour reflects some of the same incentives, rationalisations and systems of power that shaped the world they learnt from.
AWS is putting $1 billion behind a new Forward Deployed Engineering organisation that will send AI engineers directly into customer...
Most organisations have a quiet assumption built into their AI deployment: somewhere in the chain, a person is watching. Before...
There’s a line in the AWS press release that reads like prophecy: “Scaling frontier AI requires massive, reliable compute.” It’s...
A recent news story about a self-driving car holds some important lessons for the agentic age. The story involved a...