In today’s rapidly advancing technological landscape, large language models are becoming an increasingly vital tool for businesses looking to harness the power of AI to solve complex problems and push the boundaries of what’s possible. With this in mind, Microsoft has announced the general availability of Azure OpenAI Service, marking a significant step forward in the company’s efforts to democratise access to cutting-edge AI technology.
With Azure OpenAI Service now available to businesses of all sizes, companies will have the ability to access some of the world’s most advanced AI models, including GPT-3.5, Codex, and DALL·E 2, all backed by the robust, enterprise-grade capabilities and AI-optimized infrastructure of Microsoft Azure. Additionally, customers will soon have access to ChatGPT, a fine-tuned version of GPT-3.5 that has been trained and runs inference on Azure AI infrastructure, through the Azure OpenAI Service.
When Microsoft debuted Azure OpenAI Service in November 2021, the company set out to give customers the ability to tap into the power of large-scale generative AI models, with the enterprise-grade security, reliability, compliance, data privacy, and built-in Responsible AI capabilities that customers have come to expect from Azure cloud and computing infrastructure.
Since then, it has been exciting to see the wide range of use cases that Azure OpenAI Service has enabled for businesses. From generating content to match shoppers with the right purchases, to summarising customer service tickets and freeing up time for employees to focus on more critical tasks, businesses of all sizes across industries are using Azure OpenAI Service to do more with less, improve end-user experiences, and streamline internal operations.
From startups like Moveworks to multinational corporations like KPMG, organisations of all sizes are applying the capabilities of Azure OpenAI Service to advanced use cases such as customer support, customisation, and gaining insights from data using search, data extraction, and classification.
In a statement, Vaibhav Nivargi, Chief Technology Officer and Founder at Moveworks, said: “Azure OpenAI Service is an important component of our machine learning architecture. It enables us to solve several novel use cases, such as identifying gaps in our customer’s internal knowledge bases and automatically drafting new knowledge articles based on those gaps. This saves IT and HR teams a significant amount of time and improves employee self-service.”
As more and more businesses look to leverage the power of AI to gain a competitive edge, Azure OpenAI Service represents a major opportunity for companies to access the most advanced AI models and infrastructure available. With the general availability of Azure OpenAI Service, businesses of all sizes can tap into the power of large-scale generative AI models, with the enterprise-grade security, reliability, compliance, data privacy, and built-in Responsible AI capabilities that customers have come to expect from Azure cloud and computing infrastructure.
